Thankfully the 2018 version of the polar vortex and its unseasonably frigid temperatures has finally snapped — but it’s not exactly going quietly into the night as we got hit with some old fashioned ice early this morning.
You can plow snow but ice is a different animal altogether. Sure, we lay down salt and in the right conditions, salt does a great job of helping prevent ice from setting up, and to a lesser extent breaking up the ice sheets that form on City streets, but all in all ice is miserable for drivers and our street crews.
One consequence of this morning’s ice capades was a delay in trash collection. We received notice from the City’s trash service provider, Republic, that just like everyone else, their vehicles were having a tough time safely navigating the icy streets so they sent word that they would need a little patience from City trash customers because it didn’t look like they’d be able to stay on schedule this week.
Here’s the note they sent to the City’s Public Service Office this morning:
Due to the weather conditions earlier we have closed for the day. Some of our routes did start this morning but were pulled off of route to come in. Call blasts have been made to all of our customers and we have let our call center know of the delay. With the weather scheduled to continually get better throughout the week we will be able to be caught back up by end of day on Saturday. Thank you.
The good news is this doesn’t happen often but the bad news is because it doesn’t happen often customers get confused and are unsure what to do. My advice is to hang in there with the trash company, and leave your trash cans out a few extra days while they get busy trying to catch up.
Thanks in advance for your patience.
If you’re concerned about your trash, feel free to call the City’s Public Service Department (330-678-8105) for an update on the status of the trash routes.