With City Council’s approval to convert to a single trash hauler in May 2009, the City staff is busy making plans for implementation of the new trash service. Residents will be receiving information packets in June that explain the details of the new service, including collection schedule and levels of service available. Residents can begin signing up for the new service which will be available beginning August 1, 2009. For residents that have already paid their current trash hauler for another 3 months, they are encouraged to sign up as soon as possible but they have until February 2010 to enroll in the new service.
Here’s a tentative implementation schedule for 2009:
May 20, 2009 City Council Approves the Citywide Trash Contract
June 15, 2009 Service Introductory Letter from City Manager to Residents
June 25, 2009 Trash Service Information Package Mailed to City Residents
August 1, 2009 New Trash Service Begins in Kent
August – February New Trash Service Enrollment Period
Here’s the Introductory Letter from the City Manager
Over the last 2 years Kent City Council has been studying trash services to make sure Kent residents were getting the best service at the lowest price possible.
In our research we discovered that nationally 2 out of 3 cities manage trash services for their residents and Kent was part of a declining minority that left it up to residents to fend for themselves. When we looked at our peer cities in Ohio we found that all of the state university cities, except Kent, took a direct role in managing trash services. Out of basic utilities like gas, electric, water, sewer and recycling, trash collection was the only utility that was not being managed in Kent.
City Council wasn’t looking to get into the trash service business but when they saw that Kent residents were paying as much as 40% more for the same service than residents in other cities they felt an obligation to act on Kent residents’ behalf and try to get them the best deal possible.
That prompted City Council to ask the City staff to come up with a plan to save money and improve Kent’s neighborhoods through better trash service. The staff recommended converting to a single trash hauler, and after a competitive bidding process, R&R Sanitation was awarded the contract by City Council on May 20, 2009.
Under the new contract you should save anywhere from 10% to 40% on your monthly trash bill. Fewer trash trucks working in Kent also means less wear and tear on City streets, less truck traffic and noise in neighborhoods, less chance for property damage or accidents, lower emissions and a smaller carbon footprint for Kent.
We’re pleased to be able to offer this new service but we recognize this is a significant transition and I wanted you to know that we’re committed to making this change as smooth as possible for you. The City staff will be working closely with you and R&R Sanitation every step of the way to make sure you understand all of the services offered in this new trash contract.
You will soon be receiving a package in the mail from the City Public Service Department and R&R Sanitation containing the information you’ll need to change your trash service. The City contract will allow Kent residents to begin signing up for the new R&R Sanitation trash service, at the new city rates, beginning in August 2009.
Please be looking for this information in the mail over the next couple of weeks and if you have any questions please don’t hesitate to call R&R Sanitation at 1-800-628-3109 or the City Public Service Department at (330) 678-8105.
Thank you for your patience and cooperation as we make this change to serve you better.
To read the terms of the trash service contract with R&R Sanitation: Click Here