80,000 views and counting.
That’s the current tally for residents that have visited the City’s online “Citizen Action Center” to ask a City service question, look up answers, or submit a service request. (http://www.mygovhelp.com/kentoh/_cs/supporthome.aspx?sSessionID=)
The digital age has made it possible for the City to be “open” 24-7, 365 days a year with a few clicks of a mouse, and it’s encouraging to see residents continue to take advantage of those opportunities.
Between our Tweets, Facebook, Blog, and mobile app we try to keep up with the emerging tech trends in resident communication. It’s great to see the numbers climbing for residents using these tools — otherwise we’re just talking to ourselves.
Below is the 2013 summary report for the City’s Citizen Action Center usage.