From a business perspective, roughly 72% of our costs go towards supporting our City employees.
That’s no surprise since the City government is a service business. Our City employees save lives, protect us, supply life’s essential services, and make sure we have all of the modern conveniences and amenities that we all have come to expect from a professional city government.
As a City we do a lot of analyzing, measuring, and evaluating of what we do and how we do it — to make sure we’re living up to our mission of service to the community.
Sometimes, when we’re deep into the numbers, it’s easy to calculate the costs but forget the value of what we do and who does it 24-7, 365 days a year.
Great ideas and great programs without great people to deliver them are irrelevant. In today’s knowledge-worker, service-provider world, people make the difference – and if we ever mess up the people part, we’re done.
Ideas don’t implement themselves, people do. To that end, “who” must always come before “what” – before vision, before strategy, before tactics, before structure. Who is our degree of separation between good and great.
No matter what we think we can do, we can’t – without the right people. People with a diversity of backgrounds, knowledge and experience who can inject the City organization with an endless stream of talent and bring fresh perspectives every day.
People who are passionate about what they do and are an inspiration to those around them. People who want to make a difference in the world. Who want the freedom to think and to see ideas realized.
People who look forward to meeting new challenges every day. People who want an environment that inspires a level of achievement and celebrates its success.
I work with those people in the City and I’m honored to be a part of such a talented City team.
Maybe the arrival of Memorial Day has me more appreciative than usual for those people that have chosen to dedicate their lives to the service of others.
Or maybe it’s the recent news that the City received the Safety Achievement Award from the Ohio Bureau of Worker’s Compensation for reducing worker injuries by 25% between 2013 and 2014.
Either way, I’m grateful for the 194 City employees that work with me and look out for me and my family — and all the other families — that call Kent home.