Kent City Council members had a chance to walk through the new Police Station building last week for the first time since the ground breaking in July 2016.
It was an impressive tour.
With a lot of help from the project management team, the building is on budget and on schedule to be complete by the end of this year — and it’s on track to be LEED Certified Silver — a very nice environmental feather to have in Kent’s cap.
An important building at a prominent corner that is designed to accentuate all of the good stuff going in downtown Kent. You couldn’t ask for anything better.
After the walk through, I’m more confident than ever that the building will achieve all of those ambitions.
That’s not to suggest that the construction hasn’t had it’s routine share of surprises — it has, just ask the project manager and watch her teeth start to grind.
There’s no such thing as a surprise-proof building (especially of this size and customization required of a high security building like a Police building) — but the key is how well you respond, and so far so good.
In a municipal facility that houses it’s public safety personnel and the local jail, not surprisingly the building places a high value on high-end security measures.
But — and this is an important qualifier — the best Police Stations are the ones that provide high security and still figure out how to provide a high-touch welcoming experience to the community members that choose to stop by and visit — rather than the ones that we escorted into the building.
By design, the new building intentionally seeks to give the best customer service experience possible to both sets of our customer base and I’m impressed by how well those functions can co-exist under a single “roof.”
I’m anxious to see this building in action as I think it will be a dramatic shift from the current 90 year old building which as made in an era when the goal was to keep people out and others in.
It’s time to expect more out of our Police building and I think we’re about to get it.